Privacy Policy and Data Statement

Your privacy is important to us. This policy explains what information we collect, how we use it, and how we keep it secure for all users in South Africa.

Data We Collect

We only gather essential data needed to provide you with our services and respond to your requests.

• Contact details, such as your name, phone number, email address, and postal address for service communication.
• Details about your requests, messages, and topics you select to facilitate tailored responses.
• Usage data, such as visits, interactions, device/browser information, and cookies to improve site functionality.
• Any other personal data you provide directly through our forms or contact channels is handled securely.

How We Use Your Data

We use information you provide solely to improve your experience and deliver our services efficiently.

• To respond to your questions, schedule consultations, and deliver personalized support.
• To send occasional updates or ask for feedback where permitted by law and preference.
• To analyze site usage for optimizing content and usability.
• To protect security and comply with local South African law.

Legal Basis for Processing

We process your personal data based on your consent, necessity to deliver services, or legal obligation.

Where required, we obtain your informed consent before collecting any personal data. You can withdraw consent any time. Some processing is lawfully necessary for us to fulfill your requests or comply with regulations.

Third-Party Sharing

Your data is not sold. Sharing occurs strictly to support service delivery or as required by law.

• We may share your details with professional partners assisting us in service delivery, under confidentiality agreements only.
• Service providers (such as IT support) may access limited information for technical support purposes.
• Data may be disclosed if required by South African law, court order, or lawful authority.

Data Security

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. Access is strictly limited to approved personnel and trusted partners committed to confidentiality.

Your Data Rights

You have the right to access, correct, or request deletion of your data at any time.

• Request details of the information we hold about you for review or correction.
• Withdraw consent for use of your data, and ask for deletion if legally permitted.
• Request restriction of certain types of processing or data transfer.
• Lodge a complaint with relevant South African data authority if concerns arise.

Cookies and Tracking

Our site uses cookies to enhance your experience and provide analytics. You can manage cookie preferences at any time.

See Cookies Policy See Cookies Policy

Contact Us

If you have questions or wish to exercise your data rights, please use the contact details below.

Changes to This Policy

We may make changes to this policy. Updates will be posted on this page and indicated by the latest revision date.